The Trammell Group has the
expertise to confidentially audit, analyze and evaluate your current
in-house public and government affairs capabilities and past work
performance from a reliable, trustworthy, detached, outsider’s point
of view.
Public and Government Affairs
Departments often seek ways to assess internal and external customer
satisfaction, measure the department’s impact upon the company and the
bottom line. During our careers we have had the opportunity to interact
with many different individuals and groups who were directed to audit
and evaluate our own departments. Invariably, we were sent very smart
analysts who knew very little about the public and government affairs
function or how we operated. The Trammell Group can go to work
immediately on your assignment.
We will review how your public
and government affairs organization goes about creating and maintaining
a competitive advantage for the corporation. We can integrate public and
government affairs planning with corporate planning. We can identify
strategic areas of focus and critical success factors. At The Trammell
Group, we can help you measure performance so that you can strengthen
the public and government affairs role as a strategic partner in the
corporation’s long-term growth. We will create value for your
shareholders.
Benchmarking is an ongoing,
ever changing, systematic evaluation approach. We know how to compare
organizations to higher performing and world class units. We do this in
order to generate knowledge and to suggest action steps regarding the
roles, processes, practices, products, services or strategic issues
which lead to higher performance standards.
At The Trammell Group, we can
share proven practices in customer surveys, performance measures and the
quantification of results of specific activities within the public and
government functions. We can also help you understand the benefits of
benchmarking, determine what processes to benchmark, identify
benchmarking partners, as well as plan and implement your benchmarking
study.
The evaluation of corporate and
departmental business strategy should be an ongoing process designed to
answer these questions:
1) Are the objectives of the
organization or department appropriate?
2) Are the major policies and
plan appropriate?
3) Do the performance results
to date either confirm or refute the assumptions upon which the strategy
is built?
With the answers in hand, the
process of strategy evaluation will be designed to test a proposed
strategy against any potential flaws. The test will include:
1) Consistency
2) Affinity
3) Advantage
4) Feasibility
At The Trammell Group, we can
assist you in the measurement and evaluation of your public and
government affairs unit.
Just
ask us how.
